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Frequently Asked Questions (FAQs)
 
 
Can I pay for my order with PayPal?
Yes.  We do accept payment through PayPal accounts.
 
 
I don’t have a PayPal account.  Can I pay with a credit card?
Yes.  Pet Bed City accepts Visa, Mastercard, Discover, American Express, echeck, and PayPal’s credit card.
 
 
Who can I contact if I have a question?
You can email us your question any time at roxanna@petbedcity.com.  We promise to get back to you as soon as possible.  You can also call Roxanna in customer service at (877) 980-5252 Monday through Friday 9:00 – 6:00 Pacific, Saturday 8:00 – 12:00. 
 
 
How does my order ship?
We use UPS on all of our orders.
 
What kind of guarantee do I have on the products I buy?
Pet Bed City backs our products with a 100% money back guarantee.  We’re sure you’ll love the pet beds you buy from us.  But if you have a concern, or need to return an item, email us at roxanna@petbedcity.com.
 
 

 
 
Pet Bed City is a division of Firefly Distribution.